Michael Kelly -South Pacific Regional Director Conde Nast Johansen

As the Pacific Regional Hotel Inspector for Conde Nast Publications worldwide for the past 15 years, I have seen Karen develop and build existing and new properties into world class examples of Excellence. From staff training, to design and build, Karen's influence has been both lasting and  outstanding. In our business it is the final 5%, the attention to detail, the polish, that really counts turning a good property into a great property.


Karen has proven herself many times in different environments, with different budgets and different strategies, to have the skills, both in concept and in  communication, to produce the amazing almost immediately, and world standard Excellence as the final result. Karen has my personal endorsement and recommendation




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